Brian MacKenzie

BrianMacKenzie81@gmail.com
(551) 655-1870

OBJECTIVE

To obtain a position of management in a system administration or other technical team, allowing me to utilize my skills in information technology, system administration, networking, and previous managerial experience.

RELEVANT WORK EXPERIENCE

Sr. Manager Network Systems

Thomson Reuters - Hoboken, NJ
February 2008 - Present

Serve as an acting member of our business' Executive Committee where I present monthly to various levels of upper management on the state of our production environment, which includes statistical analysis of concurrent usage and projected growth
Manage a group of four system administrators that administer our product's 140+ server production, demo, and staging environments
Continue to scale and administer multiple production Citrix Presentation Server/XenApp 4.5 farms which now supports over 850 applications and 930 Fortune 500 clients with over 9500 global users
Administer production webservers running Apache/Tomcat and SpringSource TCServer on RHEL 4 & 5
Administer production webservers running IIS 6 & 7 on Windows Server 2003 & 2008
Led project to integrate our Citrix environment with a PingFederate Single Sign-On implementation to further integrate our hosted offering into a suite of similar products
Led a project to migrate the data from our production Oracle 9i RAC to a newly implemented Oracle 10gR2 RAC
Led projects to define disaster recovery procedures and implement those procedures with recovery tests
Implemented a Nagios environment monitoring system to provide service alerts for outages as well as historical graphs used for environment trending
Implemented a database of IT procedures, server configuration and security details to ease the completion of sales' pre-client RFI documents
Work directly with development to define software requirements and implement custom software solutions for clients or ease of administrative tasks
Handle primary relationship with 3rd party datacenter provider
Coordinate with 3rd party vendor to perform yearly software and network penetration tests and work with vendor to remediate any findings
Coordinate with clients to resolve production hosting issues and facilitate client initiated penetration tests
Coordinate with external auditors to perform yearly SAS70 & Financial audits

Director Of Information Technology

TaxStream, LLC (Acquired By Thomson Reuters) - Hoboken, NJ
January 2006 - February 2008

Served as the initial IT employee in a sub 30 person small business which went on to grow to over 125 people and obtain a rank of 51 on Inc. 500 magazine's 500 Fastest Growing Private Companies list prior to it's acquisition by Thomson Reuters
Managed a group of three system administrators that managed all internal IT operations as well as our client facing production environment
Designed, implemented, scaled and administered multiple production Citrix Presentation Server/XenApp 4.0 farms which now supports over 850 applications and 930 Fortune 500 clients with over 9500 global users
Administered production webservers running Apache/Tomcat and/or JBoss on RHEL 4.
Designed and implemented a multi-office voice and data WAN using Cisco 1801 routers
Administered Windows Server 2003 servers running Active Directory, Group Policy, DNS, and DHCP services
Led a project to upgrade our Windows Small Business Server 2003 domain controller to Windows Server 2003 Standard
Implemented and administered SugarCRM for use as sales pipeline and support ticketing solution
Administered Nortel BCM and Callpilot hardware for use as a phone network, voicemail, and call center solution
Used Microsoft RIS to image and deploy more than 150 laptops and desktops
Administered internal Oracle 9i and 10gR2 servers running on RHEL 4
Interfaced with vendors for technology purchasing (Dell, CDW, Verizon, etc.)
Coordinated with clients to resolve production hosting issues and facilitate client initiated penetration tests
Coordinated with external auditors to perform yearly SAS70 & Financial audits

Client Consultant

SunGard Trading And Risk Systems - New York, NY
July 2004 - January 2006

Implemented individually tailored software installations and upgrades in client's production environments
Acted as a client contact for software, database, and environmental issues
Administered internal servers running Windows 2003 Server, Solaris 8, SQL Server 2000, Sybase ASE 12.5, Oracle 8i, and VMWare GSX server
Created and maintained over 60 virtual machines used for testing software in client replicated environments
Investigated and corrected client database issues caused by upgrades or software glitches, using SQL
Created and configured IIS Virtual Directories to implement ASP applications
Coordinated VPN setup to remotely troubleshoot client's internal issues using Remote Desktop, PCAnywhere, Checkpoint and Remote Administrator

Technical Support Specialist

Securitas Inc. - Parsippany, NJ
February 2004 - July 2004

Fielded technical calls from more than 600 offices nationwide
Replaced and installed hardware and software applications on company workstations
Troubleshooted custom applications running on OS/390, DOS, SCO UNIX, Windows 95, 98, 2000, and XP.
Remotely analyzed and repaired company workstations with LANDesk Management Suite 6.6
Was responsible for handling orders of new/replacement parts from Dell

Web Developer

Marist College - Poughkeepsie, NY
September 2001 - December 2003

Developed web applications using PHP and SQL
Created and modified web documents on the Marist College website using HTML/XHTML, CSS, and JavaScript
Maintained development and production versions of web applications and documents on a RedHat Linux platform
Responsible for development of both the School of Communications and The Arts as well as the School of Graduate and Continuing Education's websites
Headed a team that was responsible for recoding large portions of the Marist College website to meet the W3C's XHTML 1.0 Strict standard
Worked with custom applications running on an OS/390 platform

EDUCATION

B.S. Information Technology

Marist College, Poughkeepsie, NY
2001 - 2003

Relevant Coursework:

Computer Science II (Java)
Data Communication I (CCNA Material)
Data Communication II (CCNP Material)
Internet Security (Windows & Linux System Security)
Systems Administration & Management (MCSA/MCSE Material)
Unix (Redhat Linux System Administration)
Web Programming I & II (HTML, CSS, JavaScript, Java)

AWARDS & CERTIFICATIONS

Thomson Reuters Tax & Accounting Award Of Excellence - 2008

SKILLS

Operating Systems:

Redhat Enterprise Linux 3, 4 & 5
Centos 3, 4 & 5
Debian Linux
SCO UNIX
Solaris 8 & 9
Windows 95/98/2000/XP/ Vista/7
Windows Server 2003/2008
Mac OS X

Languages:

XHTML, CSS, JavaScript
PHP
SQL
Bash Scripting

Networking:

Cisco Switch & Router Configuration
RIP/IGRP/OSPF/BGP Routing Protocols
Ethernet, Frame-Relay, 802.11 a/b/g
DNS & DHCP
TCP/IP & OSI Layers/Models
RADIUS, IPSec, & PPTP

Server Software:

Citrix Presentation Server 4.0, 4.5, 5.0
Citrix Secure Gateway
Active Directory
IIS 6.0 & 7.0
Oracle 9i, 10gR2, 11gR2
SQL Server 2000
Sybase ASE 12.5
Apache / Tomcat
SpringSource TC Server
JBoss
Nagios
SugarCRM
RIS
VMWare GSX Server

REFERENCES

Available upon request